As a travel agent, you’ve probably experienced this frustrating situation:
You send a great quote. The traveler seems interested. Then they go cold.

What happened?

In many cases, the traveler didn’t lose interest—they lost trust. They weren’t sure if paying directly to an unknown agent was safe. That’s where PaySecure comes in—and why it is key to converting more leads.

Why Travelers Trust Platform Booking Over Direct Payment

Travelers today are cautious. They're used to UPI frauds, last-minute cancellations, and agents who disappear after collecting money. So even if your quote is great, the lack of a secure payment option can cost you the booking.

With PaySecure, travelers don’t pay you directly. Instead, their money is collected by Holidify and released in phases—only as the trip progresses. This makes them feel protected and gives them the confidence to go ahead with the booking.

How PaySecure Works (So You Can Explain It Clearly)

• Payment Collected by Holidify via UPI, card, net banking, etc.
  
  
• Held in Escrow until the trip starts.
  
  
• Released in Installments:
  
  
  • 1-night trip: 100% after trip ends
    
    
  • 2-night trip: 30% on start, 70% after trip ends
    
    
  • 3+ nights: 30% on start, 30% midway, 40% at end.

Why This Helps You Close More Bookings

You might wonder: If the money doesn’t come to me directly, does it hurt my cash flow or control?

The answer: No. It helps your business.

Here’s why:

1. Win Trust Instantly
When a traveler sees “PaySecure badge” on your quote, they know Holidify is backing the transaction. That’s a huge signal of trust—especially if you’re a newer agent or the traveler hasn’t worked with you before.

2. Reduced Drop-offs
Many travelers are unsure of direct payments. With PaySecure, they have full security, refund support, and a clean booking experience.

3. Get Full Pre-Trip Payment Without Chasing
No awkward reminders. No last-minute haggling. Holidify collects the full payment before the trip and releases it to you as per schedule. You stay focused on service, not money follow-ups.

4. No Commission Cut
Unlike other platforms, Holidify doesn’t charge you a commission on PaySecure. The 3% service fee is paid by the traveler—you get your full quoted amount.

And It’s Still Your Business

One of the biggest strengths of PaySecure is that you stay in control:

• You set your own pricing, cancellation terms, and itinerary
  
  
• You can still modify bookings (via revised quotes) when needed
  
  
• You get full visibility into what’s been collected and what’s pending
  
  
• Your payout schedule is fixed, reliable, and traceable from your dashboard
  
  

Unlike some platforms that take over communication or undercut agents, Holidify’s role is simply to facilitate a secure and fair transaction—not to interfere.

What If the Traveler Asks to Pay You Directly?

This may happen—especially with travelers who’ve booked directly before. But here’s what you should keep in mind:

• Any payment made outside Holidify is not protected
  
  
• Refunds, disputes, or cancellations won’t be handled by Holidify
  
  
• Your PaySecure badge loses its power if you bypass the process

Gently explain to the traveler:

“Since this quote is via Holidify with PaySecure, your payment is protected and released only as the trip progresses. It’s safer for both of us.”

Real Talk: Travelers Don’t Know You. But They Know Holidify.

Think about it from the traveler’s side. They’re paying ₹30,000–₹1,00,000+ to someone they’ve never met. A secure platform makes that decision easier.

As a PaySecure-enabled agent, you’re already ahead of the curve. You're offering something most agents can't: structured payments backed by a trusted platform.

So the next time a traveler books with you, remember: 

They didn’t just choose your itinerary.
They chose peace of mind.

And that's what closes the deal.

Keep using PaySecure confidently. If you need help explaining it to a traveler, contact your Account Manager. (inlink to the blog on explaining paysecure to travellers)