If you're a travel agent using Holidify's PaySecure system, one of the most important questions is: When do I receive my payouts? This guide breaks down the exact payout schedule based on the trip duration — so you can manage your cash flow with confidence.
First, How Does PaySecure Work?
PaySecure is Holidify’s escrow-based payment system that collects the full trip amount from travelers before the journey begins. These funds are then released to agents in milestones as the trip progresses — not all at once.
This ensures:
- Travelers get support if promised services aren’t delivered.
- Agents are paid fairly and securely as the trip progresses
Payout Timelines Based on Trip Duration
For 1-Night Trips:
- 100% payout is released the day after the trip ends, around 6 PM — unless a dispute is raised..
For 2-Night Trips:
- 30% is released the day after the trip starts. (around 6 PM)
- 70% is released the day after the trip ends. (around 6 PM)
For Trips of 3 Nights or Longer:
- 30% is released the day after the trip starts.
- 30% is released midway through the trip. (based on trip length; handled manually)
- 40% is released the day after the trip ends.
These payout stages are designed to ensure fair payment as the trip progresses — helping you manage your cash flow while keeping traveler trust intact.
What Can Delay a Payout?
- Disputes raised by travelers before the payout milestone — Holidify will pause the release and investigate.
- Unverified bank account — if your bank account isn’t verified, payouts are delayed until verification is complete.
Where Can I Track My Payouts?
You can view all your released and upcoming payouts under:
- “My Payouts” section – shows Transaction ID, Date, Booking ID, Traveler Name, Amount, and Status.
- “My Bookings” section – shows payout breakdown per booking including collected amount, released amount, and any remaining balance.
Pro Tips
- Ensure your bank details are verified well in advance.
- Respond quickly to disputes (if any) raised to ensure faster processing or payout releases.
By understanding Holidify’s payout process and following the milestones, you can plan your business operations more efficiently and serve travelers with peace of mind.
Need help tracking a specific payout? Contact your Account Manager or check the Help section on your dashboard.
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